Venue access
Our Box Office is located in our main entrance foyer, accessible via a street-level ramp at the front of the building.
All of our screens are fully wheelchair accessible. Screens 1, 3 and 4 are served by a lift to the right of our Box Office from the main foyer, and Screen 2 is accessible by ramp to the left of the foyer.
We have an accessible toilet on our Ground Floor to the left of the main entrance foyer, one on the Second Floor just outside Screen 1, and another on our Lower Ground Floor to the right of Screens 3 & 4.
Assistance dogs are welcome throughout the building, including our screens and Café Bars.
Captioned screenings (C)
Our film programme includes regular captioned screenings. Hard-of-hearing subtitles, or ‘closed captioning’, refers to subtitles specifically intended for people who are Deaf or hard of hearing. As well as reproducing dialogue in films, they describe every additional non-dialogue sound available to a hearing audience, e.g. “(sighs)” or “(door creaks)” and song lyrics. These captions are shown on-screen in specially advertised screenings, and are visible to all.
Please refer to the screening key on our homepage to see which films will be presented with captions each week. Due to the nature of how and when information regarding captions is communicated to us by film distributors, we may not know until nearer each film's release date if captions are provided, so please check our website regularly for updates.
Audio description (AD)
Audio description is commentary available on selected films that aims to describe body language, expressions and movements to blind or partially sighted audience members, thereby offering additional information about the film through sound. We have an in-house system that delivers audio description (AD) via headsets, which you can collect from our Box Office alongside your ticket. For best coverage in Screen 1 or Screen 4, we recommend sitting towards the middle/front on the left of the auditorium, in Screen 2 or Screen 3 we recommend the front/middle on the right as you face the screen. The audio description is available each time the selected film is shown and is undetectable to anyone not wearing a headset.
Service Dogs
We welcome trained assistance dogs (also referred to as service dogs or guide dogs). If you’d like to bring your trained assistance dog into the auditorium, let us know before you book your ticket so we can advise the most appropriate seating. Trained assistance dogs are allowed anywhere in the building. Well-behaved dogs are also welcome in the ground floor Cafe Bar and the outdoor terrace. Requests for Emotional Support Animals will be dealt with on a case-by-case basis. Please contact the box office on info@broadway.org.uk prior to arrival.
Photosensitive epilepsy warnings
Some films may contain flashing lights or visual effects that could affect people with photosensitive epilepsy. Where this information is available, we will display specific warnings at the entrance of the relevant screens, and online. On-screen advisories may also appear before the film begins. If you have any concerns, please speak to a member of our team before the screening.
Adverts and Trailers
The advertised start time includes the advert and trailer reels.
The majority of our film programme will feature adverts (provided by Digital Cinema Media) and Trailers for upcoming features. Typically, our trailers and ads amount to no longer than 15 minutes.
Facilities
Screens 1 and 2 are fitted with induction loops for customers using hearing aids - please switch your hearing aid to the T position. You can also use this facility at our Box Office.
Infra-red hearing support is available in all four of our screens - please ask a member of Box Office staff for assistance.
If you have any access or mobility requirements that you would like to make our team aware of in advance of a screening or event, or just want to book a wheelchair space or accessible seat, please call our Box Office on 0115 952 6611.
Seat Dimensions
Screen 1:
Depth: 75cm
Width: 50 – 52cm
Screen 2:
Depth: 75cm
Width: 50 – 52cm
Screen 3:
Depth: 75cm
Width: 50 – 52cm
Screen 4:
Depth: 75cm
Width: 47cm
